contact us.. USBGEAR USB and USB 2.0 EXPERTS SINCE 1997

Please Use this form as it is monitored from 10:00 EST until 6:00 EST M-F, by using this form we can provide better and more accurate service to more customers
MOST REQUESTS WILL GET REPLIED WITHIN 5-Minutes (max. turnaround 24-hours)

Need Help Form

Sometimes you want your product in a flash, and you just want to verify that a product is in stock. Sometimes you have questions about a specific product and or you need help with a product
Use the form below and we will tell you, we promise. NO SPAM, we only log this information to our DB system for 24-hours and then it's gone!

Name: * REQUIRED

Email: * REQUIRED

Phone: * REQUIRED

Order Number/Item Number: * REQUIRED

SUBJECT/PART#/Problem: * REQUIRED

Description:
Comments
Please be as detailed as possible with your request, it will only help us to solve your issue faster. * REQUIRED

Priority:

Emergency:

Question is about? * REQUIRED

PRE-SALE QUESTIONS CALL TOLL-FREE (USA ONLY) 1-888-688-2188

E-Mail

Technical Help
All Technical Support MUST BE INITIATED VIA our ON-LINE FORM.

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Mailing Address

USBGear.com
10780 47th Street North.
UNIT B
ClearWater, FL 33762

Phone

1-727-563-9956

1-727-209-1300 International
1-727-209-1301 (local)
1-727-209-1302 (FAX)
PLEASE NOTE: WE DO NOT ACCEPT ANY PHONE ORDERS. ALL ORDERS MUST BE PLACED ON-LINE!
PRE-SALE QUESTIONS CALL (USA ONLY)
727-209-1300

We DO NOT Offer Inbound Phone Based Tech-Support
All Tech Support must be initiated via online-form. All of our products are tested prior to shipment therefore most (we mean most) out of 67,000+ customers last year only 0.03% inquired about support.
In the event that your system is incompatible with one of our devices please send a detailed e-mail to tech@usbgear.com (provide invoice number, your name, best phone number for us to reach you, and all your system information(operating system, type of computer, type of problem)). WE WILL TRY TO SOLVE ANY PROBLEM, IF WE CANNOT WE WILL ISSUE AN RMA# AND GLADLY TAKE THE PRODUCT BACK*(*within 14-days of purchase)


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